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- Introduction. Brief, appropriate, focused, coaching guidelines explained i.e. interrupting and feedback explained -permission asked for and agreed.
- Good listening skills -
a) focused listening apparent
b) use of silence
- Summarising and reflecting back used appropriately i.e. accurate and succinct.
- Good use of open questions, use of incisive and enquiry questions.
- Good rapport building.
- Questions used effectively to move the client forward.
- No evidence of coach advising, telling, problem solving. Permission asked for creative thinking.
- Appropriate use of voice and language i.e. tone, pace etc.
- Is TGROW model being used to keep session on track? Is commitment check done at end?
- Good timekeeping, summarising of goals done by client, positive close to session.
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