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STUDENT CALL INSTRUCTIONS
These instructions are provided by Premier Voicemail Ltd, the nominated supplier to Coaching & Mentoring International for conference call facilities.

These instructions are provided for information only and any agreement to use or pay for the service is with Premier Voicemail. Coaching & Mentoring International does not derive any income from this service.

Full terms and conditions are available from Premier Voicemail Ltd.

Instructions

Setting Up An Individual Account

An account is set up by calling Premier on 020 8236 0236 and paying a setup fee ( £5+vat ) together with an initial deposit to be put into the account ( usually about £20 ). An account number (ID) number and a matching PIN number are issued.

The account holder is then ready to join any conference. The account can be set up immediately over the phone if a credit or debit card is used. If cheques or money orders are used, then Premier will wait for their arrival before allocating account numbers.

Once a participant has their ID and PIN numbers, they dial into the conference number (see the Coaching Telephone Tutorials page for numbers). The caller will be welcomed to the conference and will be asked for their ID number and PIN number. If these match, the caller will be connected to the conference and will be able to take part.

Individual Billing

Each participant pays standard phone charges to their telecommunications provider ( e.g B.T ) for the call to the conference. This charge appears on their normal phone bill. In addition, each participant pays a per minute charge to Premier Voicemail Ltd. This charge will be deducted from the participants' account. When the account drops below £5, it will be topped up automatically by Premier ( if the participant pays by credit card ). If payment is by cheque or PO, the account holder must ensure their account is in credit before joining a conference, otherwise they may be denied access. Premier sends the account holder a combined statement of usage and invoice each time an account is topped up.

Charges

The following charges apply:

Setup Fee ( Once only ) £5.00
Live Conference - per minute 8p
Listen-Only replay conference - per minute 5p

All prices shown are exclusive of VAT.

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